Our extensive list of F.A.Q.'s should answer all your questions. Due to the
amount of information, we have divided the F.A.Q pages into different categories.
These categories will make finding the answer to your question quick and simple.
The F.A.Q. categories are as follows:
Answers to all question concerning Charities. This includes how they are rated, where the information comes from,
why a charity is not listed, editing a charity, adding a charity, etc...
Explains donating. Payment options, one-time donations, in-the-name-of, in-memory-of, designations, tax deductible,
etc.
Help for the matching program. Questions on how it works, different stages, matching, teams, signing up etc.
Help information for the My Account page. Explains account status, reporting, preferences, etc.
Explains favorites, Charity Funds, Suggested Charities, charts, etc.
Explains messaging. How to read, compose, mark as SPAM, preferences, etc.
Explains the My Account / My Profile section. Email, passwords, address, privacy, etc.
From the My Account page, explains what is shown for team members, matching, charts, etc
Definitions of terms used by DonationNetwork or in the Charity arena that might differ from what you are accustom
to.
